Recent Posts

We Treat You Like Family

2/15/2019 (Permalink)

When your Anderson area home is damaged by fire, smoke or water damage, we know you have many restoration companies to choose from. We are a family owned business that has been operating in Central Indiana for more than 25 years. During that time, it has been a privilege to help countless families and businesses by restoring their property and belongings after disaster strikes. Our goal is to build relationships with our customers to help them through this stressful and sometimes confusing time. Our restoration specialists understand that you have questions and they have the training and experience to walk you through the process. We will work closely with your insurance person and be the "point person" on every aspect of your job. Don't go it alone. Call us anytime day or night at 765-643-6265 and let us make your home or business "Like it never even happened." 

Floods After Winter Storms

2/7/2019 (Permalink)

With crazy fluctuations in temperatures, it's hard to know what Mother Nature will throw at us next. After the shocking cold temperatures and heavy snowfalls that come with winter weather, a rise in temperature can feel like a welcome change. Unfortunately, warmer weather after significant snow and ice can lead to flooding and potential damage to your Anderson area home or business.

Six inches of packed snowfall will create approximately one inch of water when melted. This water can overwhelm creeks, rivers and drainage systems and end up where you don't want it - such as your basement. Ice that has formed around your doors and windows and on your roof can tax your home's gutters when temperatures begin to climb. 

Be prepared for the ups and down of winter weather in Indiana. Check to be sure your sump pump is functioning and consider a battery back up in case your home loses power. When weather allows, check to be sure your gutters are free of debris to allow water to drain properly away from your home.

Sometimes preventative maintenance just isn't enough. If your Anderson area home suffers a water damage, contact SERVPRO of Anderson at 765-643-6265. Our technicians area available 24 hours a day to assess your situation and begin the process of restoring your home to its preloss condition. We can make your home "Like it never even happened."  

Employee Spotlight: David Cook

1/15/2019 (Permalink)

David Cook is the Production Manager for SERVPRO of Anderson. David has been a trusted employee since 2010 and brought with him several years of restoration experience. David's responsibilities include overseeing our production crews and maintaining the crucial communication between our customers, insurance representatives, and cleaning and restoration technicians. He has experience in every step of the restoration process and has undergone extensive and ongoing training on the most up-to-date restoration techniques in our industry. David has acquired certifications in the following areas from the IICRC (Institute of Inspection Cleaning and Restoration Certification), the standard setting organization for the inspection and restoration industry:

Water Damage Restoration

Applied Structural Drying

Upholstery and Fabric Cleaning

Carpet Cleaning

Health and Safety

Applied Microbial Remediation

David's favorite aspect of his work is that no two jobs are the same: everyday he is responsible for finding unique solutions to help our customers. Although his years of experience and technical expertise in restoration have made him a valuable member of our team, it is his dedication to our customers that sets David apart. As one customer wrote to us:

"We had a flood in our basement in July from the rain and compared to many other customers I'm sure ours was small. David never made us feel like we were less important than any other customers. He actually made us feel like we were his only customer! I am so impressed with the level of service received by SERVPRO and especially David. I will be recommending you to everyone I know!"

If you have experienced fire, smoke or water damage, call SERVPRO of Anderson and let our outstanding employees make your home or business "Like it never even happened".  

The Holidays Just Got Easier

12/4/2018 (Permalink)

The holidays can be a stressful time: family gatherings, school plays, gift exchanges and all of the shopping and preparations can leave you with little time to clean. Let SERVPRO of Anderson take something off your already busy schedule and clean your house this holiday season. Our cleaning and restoration professionals have the equipment and expertise to provide a deeper clean than your typical cleaning service. 

Residential Cleaning Services include:

Carpet & Upholstery Cleaning

Our carpet and upholstery cleaning service will not only get out the dirt you see, but will also remove the unwanted dust you don’t. Professionally cleaned carpet and furniture may make all the difference in brightening up a room and freshening up your home.

Air Duct Cleaning

We all have tasks around the house that don’t make it to the top of our priority list. Properly maintaining your home’s air ducts should not be one of them. Regular duct cleaning can increase your home’s heating and cooling efficiency and improve the quality of the air you and your family breathe.

Odor Removal

Your basic cleaning service is not going to have the expertise to effectively deodorize your home. Take advantage of SERVPRO’s residential cleaning services to remove unwanted odors.

When your to-do list has gone crazy, let SERVPRO of Anderson ease the burden of maintaining a clean and healthy environment for your family. Call today to schedule an appointment at 765-643-6265. 

Employee Spotlight: Debra Wheatbrook

11/30/2018 (Permalink)

Debra Wheatbrook is the Contents Specialist and Warehouse Manager for SERVPRO of Anderson. Debra has almost twenty years of experience in our industry, specializing in the cleaning and restoration of documents, artwork, and electronics. When your home or office and its contents have been damaged by fire, smoke or water damage, Debra has the training and state of the art equipment to recover your property before it's too late. Although her extensive experience and up-to-date knowledge of restoration sets her apart from others in her field, it is the human touch that she brings to her work that customers appreciate the most. Debra understands that property damage can be traumatizing and she and her staff take care of their customers every step of the way. As one customer wrote:

"Everyone, especially Deb, was amazing. We really don't know what we would have done without all of you. Thank you so much for taking care of our home, which took care of our family."

Any company can call themselves restoration experts. The specialists at SERVPRO of Anderson work hard every day to demonstrate the difference our people make in the lives of our customers. Contact us today at 765-643-6265. 

What Happens When You Call SERVPRO of Anderson After a Fire

11/30/2018 (Permalink)

When your home or business has been the location of a fire, it can be hard to know what to do first to begin the process of cleaning up. After the firetrucks have gone, you are often left with smoke and structural damage, as well as water damage from the efforts made to put out the fire. Although every fire damage is unique depending on its size and cause, the following steps illustrate our process for the "typical" fire damage. 

Step 1: Emergency Contact

The restoration process begins when you call  SERVPRO of Anderson anytime day or night at 765-643-6265. Our representative will ask a series of questions regarding the fire damage event that will help us dispatch our trained restoration specialists with the appropriate equipment and resources.

Step 2: Inspection and Fire Damage Assessment

Our professionals will carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action.

Step 3: Immediate Board-Up and Roof-Tarp Service

Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, our technicians can board up missing windows and walls and place tarps on damaged roofs.

Step 4: Water Removal and Drying (if water damage is present)

The water removal process begins almost immediately and removes the majority of the water. We will then use dehumidifiers and air movers to remove the remaining water and complete the drying process.

Step 5: Removal of Smoke and Soot from All Surfaces

Our restoration professionals use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces.

Step 6: Cleaning and Sanitizing

We will clean all of the restorable items and structures that were damaged by the fire. We use a variety of cleaning techniques to restore your belongings to pre-fire condition. Our cleaning technicians are also trained to remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

We understand that a fire in your home or business is a scary and overwhelming situation. Let us show you the difference our training and experience make in helping you put your life and home back together. Call SERVPRO of Anderson anytime at 765-643-6265 for immediate help after your fire, smoke or water damage. 

Our Difference is Our Employees: Employee Spotlight

11/21/2018 (Permalink)

Why SERVPRO Our Difference is Our Employees: Employee Spotlight Beverly Carter-Office Manager

Beverly Carter has been the office manager of SERVPRO of Anderson since 1999. Although her responsibilities include scheduling, billing and the day-to-day management of jobs, the aspect of her job that she enjoys the most is helping customers through difficult situations. When someone calls our office after a fire or water damage, Beverly understands that they need not only our services but our compassion and understanding during this challenging time. Beverly has the experience to walk our customers through the process of restoring their home or office. She can knowledgeably answer questions and keep the process running smoothly. If your Anderson area home has been damaged by fire, smoke or water damage, contact us at 765-643-6265 and see the difference our employees make every day in our customers lives. 

All Water Damages Are Not Created Equally

11/21/2018 (Permalink)

When you contact SERVPRO of Anderson to take care of a water damage in your Anderson area home or place of business, the first thing that our technicians will do is determine the source of the water. This will enable us to identify the category and classification of the water damage to be sure that we restore your property properly based on industry guidelines. The source of the water will determine the level of contaminates in the water and dictate what products and techniques we use in the cleaning process. The water will be classified as clean, gray, or black. To understand the restoration process, it is important to understand what this classification means. 

Clean water does not pose an immediate health threat. This is water that is free of contaminants and may be the result of a broken water line, snow melt, rainwater, or a toilet holding tank. Over time, however, clean water may progress to gray water if it has been exposed to building surfaces or other materials.  

Gray water contains chemical or biological contamination and may pose a health threat. Gray water may be the result of a malfunctioning appliance such as a washing machine or dishwasher or a broken aquarium, waterbed, sink, or shower. Gray water can progress to black water after exposure to building surfaces or other materials. 

Black water is considered a definite health threat and contains one or more potentially harmful contaminants. All raw sewage is classified as black water. 

Based on the classification of your water damage, our technicians will create a plan of attack to your restore your property safely and quickly. Our restoration specialists have the training to do the job right. Call SERVPRO of Anderson anytime day or night at 765-643-6265 if you experience a water damage. 

Response Time Matters

11/7/2018 (Permalink)

It is a sad fact of life that household emergencies often happen at inconvenient times. Hearing the unmistakable noise of running water from a broken pipe in the middle of the night, coming home from vacation to find two feet of water in your basement...there is really no good time to deal with this kind of disaster. At SERVPRO of Anderson, we understand that when these types of situations arise, you need help NOW-and that may not be during regular business hours. Our phones are answered 24 hours a day, 365 days a year including holidays. It only takes minutes for water to begin damaging structures, contents and personal belongings. Faster response times help to minimize damage and the costs of cleaning and restoration.  Call SERVPRO of Anderson anytime at 765-643-6265 and let our specially trained restoration specialists make your home "Like it never even happened". 

Fast Response To Storm Damage in Anderson

11/6/2018 (Permalink)

When your Anderson area home has been damaged by a devastating storm, the restoration professionals at SERVPRO of Anderson will respond quickly to begin the process of cleaning up and making your home "Like it never even happened". From flooded basements to major structural damage, our technicians are ready with the training, expertise, and equipment to thoroughly clean and restore your property. We are an independently owned small business but have the support of over 1700 franchises so we are ready no matter what size the disaster.

Why Choose SERVPRO of Anderson? 

We Are Faster to Any Size Disaster

We are dedicated to responding immediately to water emergencies. A fast response lessens the damage, limits further damage, and reduces cost.

We Are Highly Trained Water Damage Specialists

We specialize in water damage restoration, the cornerstone of our business. We have extensive water damage restoration training with an emphasis on monitoring and documenting the drying process until completion.

  • Water Damage Restoration Technicians
  • Applied Structural Drying Technicians

We Use Advanced Water Restoration Equipment and Techniques

Our advanced equipment helps to detect hidden moisture, extract the standing water quickly, and thoroughly clean and dry your home and belongings. We finish the job with professional deodorization and sanitizing agents for your comfort and safety.

If your home has been impacted by a storm or flooding, call SERVPRO of Anderson today at 765-643-6265.